Oracle ERP Cloud Support Consultant

Kontich / Gent / Remote

We are seeking a motivated and skilled Support Consultant to join our dynamic team. The ideal candidate will be responsible for providing exceptional support and guidance to our clients utilizing Oracle ERP Cloud. As a Support Consultant, you will work closely with clients, troubleshoot issues, offer solutions, and ensure the effective utilization of Oracle ERP Cloud functionalities.

Your role

  • Provide high-quality application support to our clients using Oracle ERP Cloud modules.
  • Diagnose and resolve application issues promptly, ensuring minimal disruption to business operations.
  • Collaborate with clients to understand their specific requirements and provide expert guidance on best practices.
  • Conduct regular assessments to identify potential areas for improvement.
  • Create and maintain documentation related to support processes, issue resolutions, and application configurations.
  • Communicate effectively with cross-functional teams.

Qualifications and Education

  • Bachelor or Master’s degree in Accountancy, Computer Science, Information Technology, or related field.
  • Proven experience working with Oracle ERP or similar ERP systems.
  • Strong understanding of ERP concepts, functionalities, and modules.
  • Strong understanding of Finance and Accountancy.
  • Excellent problem-solving skills with the ability to analyze complex issues.
  • Proficient in SQL for data analysis and troubleshooting.
  • Fluent oral & written communication skills in Dutch and English. French is a plus;
  • Detail-oriented with a focus on delivering high-quality support services.
  • Relevant certifications in Oracle ERP Cloud will be an advantage.

We offer

  • The possibility to work in a team of highly motivated and skilled professionals;
  • Continuous growth of your knowledge and personal skills through a wide variety of training and development opportunities;
  • A competitive salary package including a company car;
  • Other benefits such as meal allowance, group insurance, health insurance, …

Are you ready for your next opportunity? click here to contact our team.